Why Your Restaurant Should Go Gluten-Free

Gluten Free

Everyone should have the ability to dine at a restaurant of their choice should they feel hungry- however many people who suffer from diseases such as celiac disease which make them allergic to gluten find it extremely difficult to find restaurants which actually provide a gluten-free menu. These customers constantly have to walk away fromRead More »

Putting the Pro into Procrastinate

why-do-people-procrastinate

I’m probably teaching my grandma to suck eggs, right? Everyone knows that if you spend your time surfing the web, or updating your Facebook page you ain’t gonna be getting sh!t done! But sometimes we do slip into bad habits and find we aren’t as productive as we could be. There could be many reasonsRead More »

The Follow-Up

Follow up 2

Every restaurant should have a good follow-up in place. Not only is this your chance to make sure your customer is happy with their experience, but it is also an excellent opportunity for your FOH staff to up-sell. All to often the follow-up can be forgotten, especially if you’re busy or short staffed. By havingRead More »

Sunday Roasting

roast

I have a little tale I’d like to share with you. Me and the family have been visiting the same restaurant for well over three years. We love it there and to be honest, I always order the same thing. Isn’t it funny how as humans we do this? Stick with what we know, takeRead More »

In The Hot Seat

Hot

The Hot Seat with Chloe Cann In this issue we are joined by none other than Back-2-Front Director, Chloe Cann. We caught up with her in between one of her many roles… Chloe started in the catering industry at age 15, working for a well known Pizza chain. Over seven years, Chloe worked in theRead More »